How We ShipOur products are often shipped direct from the manufacturer or distributor. Without the expense of buildings, inventory, & overhead, we save money and pass it on to you.
USA orders ship standard UPS, FedEx or Postal, whichever is the best method. Heavy items such as furniture may ship via truck. International shipments usually ship USPS Priority International. We do not require a signature at delivery; if you want a signature upon delivery, please state so in the remarks section while making your order. We cannot ship to US PO Boxes when the method is Ground. Cookbooks are shipped USPS Media Mail.
Shipping CostsWe use standard UPS, USPS or FedEx rates. For some orders under $50 we add $5 for handling, because our distributors charge this.
International Shipping We ship most of our products international. For shipping costs, please email Sandiesgalley@gmail.com and provide your address and list of items. Or, you can place your items in the cart then add to your wish list so we may view. Promotions for free additional gifts do not apply to International orders.
Shipping TimesProducts usually ship out in 2-4 business days, but can take 6-10 business days. Shipping direct from the manufacturer can on occassion take longer than a stocked store. They may have peak seasonal demands, large block orders, closings for boat shows, etc. If you have a special deadline need please email us. Customized items are noted on their item page. If there is a delay because of a backorder, we will notify you as soon as possible.
Damaged ShipmentsProducts are shipped and properly packaged and protected. Damage in transit is the responsibility of the carrier and is insured by them. If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier. If damage is discovered upon opening the package, notify the carrier immediately. Damage claims are handled through the carrier. Be sure to retain packing materials for carrier inspection. Claims for missing items or errors in shipment must be reported within 5 days of order receipt to: sandiesgalley@Gmail.com.